digital conversion

CFOs in 2030: Rise of the Super Hero (Article)

Want to know what it will take to be a successful CFO in 2030? This Fulcrum Technologies article, published in the fall 2019 CCA Voice, gives a glimpse into the future:

As the industry finishes the overall conversion to digital transformation, telecommunications CFOs are facing an unprecedented deluge of data with regard to critical assets and infrastructure having a direct impact on their CAPEX and OPEX margins. This hyperconvergence of digital chaos is drawn from a number of siloed sources beyond accounting and finance; it also comes from network operations, supply chain management, the executive team, and IT. The problem with this volume of data is it’s either incomplete or non-actionable.

CFOs today have a number of major concerns that could be addressed with appropriate insight. They want to reduce the time to revenue (asset deployment cycle); track, recover, and repurpose stranded assets; optimize their levels of spare equipment; reduce fraud and theft throughout the supply chain while reducing their taxation from knowing which assets are "ghosted." Above all, they want to make sure they’re compliant with accurate, cost effective physical and electronic audits, which ultimately require their signature.

This lack of visibility, insight, and control of their assets and infrastructure is keeping CFOs at stagnant, or below average CAPEX and OPEX optimizations—deadly in today’s competitive marketplace. Wasted investments directly impact future spending on the latest and greatest infrastructure—the very core of their service offerings.

The Superhero CFO in 2030

In 2030, the CFOs who were unable to harness the digital transformation through holistic Asset Lifecycle Management (ALM) will have completely washed out and been replaced by CFOs who implemented best practices across the board to turn asset information into a valuable competitive advantage. Here are some of the future best practices they will have deployed:

Mobility and electronic polling (e-polling) for 100% data collection

CFOs have empowered their organizations with end-to-end mobility collection, through both BYOD and corporate hardware. These highly configurable mobile data collection platforms empower, encourage, and enforce tracking of highly valuable assets from the warehouse to the field, all done with customization that perfectly matches the organizational needs. In addition to mobility, the future CFO has harnessed e-polling to automate some of the manual processes that make up mobility asset tracking. This is done using OSS, NMS, and EMS data through integration with network systems to find status information about status such as in-use or idle, serial numbers, manufacturer’s item number, and the exact location. This e-polling, when combined with mobility solutions, ensures an accurate Master Data Management (MDM) process for accurately creating an item master with item codes and all asset attributes.

Querying the data

Through prebuilt database views, users can perform, save, and share data searches without any knowledge of SQL. Users select criteria, apply filters, and set sort order with a scheduling as well.

Leveraging the data for inventory and requisitions

Any authorized user can create, manage, and fulfill equipment requests by utilizing a sophisticated sourcing engine with configurable rules the organization defines.

Having a central point for insight and control of the data

The CFOs in 2030 live and breathe in a centralized "command center" where the data is represented visually through reporting and dashboards. This gives them omniscient control over the vast array of corporate resources, which has a positive ripple effect on network operations, supply chain management, the executive team, IT, and all connected groups.

Using the above best practices to harness the hyperconvergence of data, these CFOs then are able to consistently reduce the time to revenue. They are able to track, recover, and repurpose all stranded assets. They optimize their levels of spare equipment while reducing fraud and theft throughout. Their taxation is down, they are compliant, and they have near-perfect physical and electronic audits. In short, they become a CAPEX and OPEX superhero in control of a pragmatic, utopian solution.

The good news for CFOs in 2020? They’re able to kick off all of these best practices using today’s technology and solutions, so they’re still standing in 2030 and beyond.

Fulcrum Technologies has engaged with more than 50 CSPs over two decades to help those carriers establish an ALM practice, develop an overall strategy, and achieve competitive advantages in CAPEX and OPEX.

-Brent Bauer, Fulcrum Technologies